KTech Store

Warranty Policy

“Secured by KTech Store” is included with every product purchased on this site, for the period shown on the product page.

Last updated: 14 September 2026

Secured by KTech Store

Your purchase is covered for the dedicated warranty period specified on the product page. Coverage begins on the date of purchase. For brand-specific terms and cases covered, also check the brand’s official website.

Open-box remaining warranty may be shorter because part of the original period elapses in transit, storage, or restocking. Exact coverage is listed on each product page. See Open-box Policy.

Claiming warranty

Claim warranty by visiting an authorised brand service centre. Products are typically covered under the manufacturer’s warranty. We will help you through the process where we can — start at Support.

If the brand denies coverage

If a brand denies warranty service during the minimum warranty period promised at purchase, KTech Store will keep your coverage in place. We will either absorb eligible repair costs or provide a complimentary replacement, free of charge, subject to the rules below.

  • Technical defects covered by standard warranty terms (excluding physical damage) can be repaired at an authorised brand service centre on a payable basis. Share the official job sheet with us on WhatsApp. We refund the approved repair cost.
  • Repair costs must be shared with us before you proceed. Our pre-approval is required.
  • The maximum estimate for repair or replacement must be less than the amount you originally paid us. If the estimate exceeds the purchase price, contact us before going ahead so we can arrange a replacement from our end.
  • Cost to return a faulty product to us or to a service centre is paid by the user.

Dead-on-arrival and return windows for damaged or wrong items are described in our Return Policy.

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All legal matters are subject to Anupgarh jurisdiction only (Anupgarh, Rajasthan 335701).